Privacy Statement
Two prerequisites for a good coaching and training relationship are trust and reliability. These core values are of great importance to Master in Coaching. This is the basis for working together with clients, coachees and buyers of our products, for whom this statement is intended. This also applies to any former contacts, as long as we still have their data.
We strive to treat and protect your personal data with the same respect and integrity as we would do with our own data.
With this privacy statement, we want to inform you about the type of personal data we may process, why we do this and how we ensure that your rights and privacy are protected. If you have any questions in relation to this, please contact me via email at: manon@meesterincoaching.nl.
Legal grounds
In order to process personal data, we refer to the following legal grounds.
Data processing is:
- Necessary in order to carry out the agreement, such as for example the delivery of a product or service.
- Implementation of a legal obligation, such as sharing data with a government agency.
- Legitimate interest, such as the delivery of goods and services and improving their quality and potentially sending a newsletter or other information about our products or services.
- Permission, for example for sending personal offers. Note: You have the right to withdraw your consent at any time.
Personal data we process are contact details, address details, details about any ordered and delivered services or products. We do not record any sensitive personal data relating to your health, criminal matters, ethnicity, religious or political beliefs, unless this is absolutely essential for legal obligations, the content of the coaching, counselling or training or in the event of a criminal investigation.
Purposes
The most important data processing by Master in Coaching are outlined below:
a) To establish a relationship with you. If you are a client and you purchase a new product or a new service, we require personal information.
(b) Sales and delivery of products and services and associated invoicing. We use your personal data to enter into and execute agreements with you and receive payment from you as a client or as a buyer of a product. Based on your personal data, we create invoices and, if necessary, we provide debt collection agencies with these. We may also share personal data with business partners who participate in a training or workshop. In such a case, we ensure that the business partner has access only to data or personal data essential to their specific task and that they treat your data with the same respect and integrity as we do ourselves. If necessary, we also enter into so-called processor agreements, primarily intended to protect your interests.
c) Marketing. We use your information to inform you by email about our products and services or new products and services that you may be of interest to you.
(D) To comply with legal obligations. At times, we are obliged to disclose information to a government agency in accordance with certain rules and regulations.
(f) Archival purposes. We may keep the data for archival purposes. That means that the data are only used in legal proceedings or for historical, statistical or scientific purposes.
(G) Website. We collect information (cookies) when you visit our website and use certain features on the website.
We will never sell your data to third parties.
Term
We will retain personal data as long as it is necessary for the purpose for which we have collected the data and for which they are processed. As a rule, they will subsequently be removed as soon as possible, unless there is a legal obligation to store certain data longer.
Protection
We value the protection of your personal data and we will take appropriate security measures to adequately protect the personal data we process from loss, destruction or unauthorized access. We are constantly improving our security measure, depending on the development of available security products and services.
Your rights
You may request from us what data we process with regard to you.
You have the right to update or have your data updated or deleted.
You also have the right to object to the processing of your personal data for direct marketing or to the processing of your data in the context of a legitimate interest.
You have the right to request a temporary restriction on the processing of your data if:
you believe that your details are incorrect and you have requested that we correct your details. While we validate your data, you may request from us that we limit the processing of your data;
- the data are processed unlawfully and you do not want your data to be deleted, but instead you request a restriction on the use of your data;
- you need your data to determine, enforce or defend legal claims, even when we no longer need your data for the purpose of processing;
- you have objected to the processing.
If you believe your data is being processed in violation of current regulations, please inform us as soon as possible. You can always contact us at manon@meesterincoaching.nl.
Complaints
We are always happy to help you, should you have any complaints about the processing of your data. If you believe that Master in Coaching fails to comply with the legislation, please let us know as soon as possible. Should you still have a complaint about our use of your data, you will also have the right to file a complaint with the Data Protection Authority under the privacy laws.
This Privacy Statement may be modified to reflect changes in rules and regulations and/or the way we process personal data. You can find the latest version on our website.